complaint before the courts of the user to Android phone for Apple

complaint before the courts of the user to Android phone for Apple

It is expected that the US company Apple stand before the court to defend itself against an invitation filed by one of the ladies on the grounds that the company did not tell users that the messaging system will prevent them from having to receive text messages if converted to the use of Android smart phones from iPhone phones.

Mrs. Alsahbh lawsuit, called Adrien Moore, considered to be one among the many iPhone users who have switched to Android and no longer able to receive text messages as a result, and claims not yet determined its value.

Since Apple released OS "Aye OS 5" exposed to many complaints from users before they reach their inability to receive text messages after becoming the use of "Aye fenced" phone service for iPhone to Android phone being developed by rival Google.

Works "Aye fenced" by sending messages according to the user's subscription plan, and therefore it is theoretically provides users the cost of sending text messages with the telecommunications company. In case of failure to pass messages through "Aye fenced" they are supposed to automatically revert to traditional text messaging system.

But some users who have switched to Android from iPhone noticed that their messages booked in "Aye fenced" and ended up that did not reach its destination, although it appears to have marked "delivered", making them believe that it went well.

Apple did not immediately respond to requests to comment on the issue Thursday, also did not respond to Moore's lawyer, Roy Katriel similar requests, according to Reuters.

In papers submitted to the court Apple said she did not miss one day that "any fenced" service and application "Masagiz" which works on systems "Aye OS 5" Simes when users switch from iPhone to compete with mobile devices.

She said she takes the issue of customer satisfaction utmost seriousness, "but the law does not provide a solution when the technology simply can not work as the prosecutor believes it should work."

And pushed this issue to Apple recently put a Web tool allows users who have switched from "Aye OS" Android system to receive messages from iPhone users, and thus prevent a repeat for this problem.

The date of submission of this complaint against Apple the first time, to May / May 2014, and moved Apple since that date about rejection, and despite the fact that the judge hearing the case, Lucy Koh rejected some allegations Moore against Apple, they confirmed that it still believes that the right of Moore argue that Apple disrupted the service with Verizon wireless company in violation of the unfair competition law in California.

By coincidence, the Koh is a judge who considered the historical issues between the two Samsung and Apple last year. Has not yet determined a date for the presentation of this case before the courts.

Source: Reuters